| Duration | Variable |
| Timetable | |
| Course Cost | Call for details |
Objectives
The candidate must complete fiver mandatory (compulsory) units plus three of the optional units listed below.
Mandatory Units
Develop and implement operational plans for your area of responsibility
Encourage innovation in your area of responsiblity
Develop productiive working relationships with colleagues and stakeholders
Ensure the health and safety requirements are met in your area of responsibility
Manage business processes
Optional Units
Manage your own resources and professional development
Develop your personal networks
Provide leadership in your area of responsibility
Encourage compliance with legal, regulatory, ethical and social requirements
Promote equality of opportunity and diversity in your area of responsibility
Lead change
Plan change
Implement change
Recruit, selet and keep colleagues
Allocate and monitor the progress and quality of work in your area of responsibility
Provide learning opportunities for colleagues
Manage finance for your area of responsibility
Manage a project
Manage a programme of complementary projects
Work with others to improve customer service
Build your organisation's understanding of its market and customers
Manage the achievement of customer satisfaction
Requirements
The SVQ at level 4 in Management is suited to managers who are responisble for :
- allocating work to others
- achieving specific results by using resources effectively
- carrying out policy in their defined area of responsibility
- controlling limited financial budgets
- contributing to broader activities such as change programmes and recruitment
Notes
Scottish Vocational Qualifications (SVQs) recognise what a person is able to do at work, looking at the skills and knowledge needed to do the job, as well as the individual's ability to organise work, identify problems and so on.
They are based on industry standards which must be met to be competent in a task, and can be completed either in a training environment, or in the workplace,at higher levels. Each qualification has a series of levels, depending on the role.
A Level 4 qualification is ideal for employees in technical and managerial roles.